Wonderful service by front desk staff and NP that I saw. She was compassionate, polite and friendly. Very informative. She was gentle and fixed my wound.The building is extremely clean and the staff is accommodating.Would highly recommend.
It was great. I love the doctor that took care of me. She saw me before also. She made me feel comfortable. I didnt have any wait also. Great place and very clean
This is my go to for any medical needs. Dr. Melissa is always extremely professional and gets the problem taken care of fast! This place is better than any Dr. Office I have ever been too. Very thankful to find a good Dr. That cares!
This was my first time visiting this Urgent Care, and I was treated by Lindsey Evans. The entire experience was pleasant and professional. Ms. Evans was lovely and I appreciated her care.
Edit: I changed my review to 2 stars. They didnt have anyone in the office to do the xray I needed so I was sent to the hospital with an order. (Saturday, which was absolutely fine with me.) They gave excellent care on this day and I was happy I did not have to wait until Monday to get the scan. However, no one called me back to give me the results. On Monday, I called to check. The staff from the clinic called the hospital and found that it would be another 2 days for my result to be read due to the order just being a regular order and not a stat order. I pushed for resolution of the scenario as I am in a lot of pain and I do not want to make my injury worse by continuing to walk. The in clinic provider was consulted and said my problem had been going on for 3 months, so they wouldnt help me get my results faster. If the in clinic provider would have read the details of the issue, they would have learned that acute, worsened pain was only occurring for 48 hours and there was concern my joint is dislocated. I am in extreme pain. I do not want any medication, just help getting a diagnosis. This clinic did not resolve my urgent issue in the time frame I hoped for, nor did they help me resolve it when the hospital was not giving my results in a timely manner. This is a patient safety issue that could result in additional injury for myself, therefore I have to decrease my review to 2 stars for a clean facility and friendly staff.Orginal review: There was no wait time early on a Saturday morning. The office was clean and organized. The PA was friendly and did a thorough review of my symptoms and physical exam.
I accidentally drove by this urgent care while on the way to a different urgent care for a burn on my leg. I am so glad that I accidentally found this place. It is super clean, the staff are friendly and the doctor had great bedside manner and took the time to address all my concerns. I highly recommended!
Upon arrival to the clinic, the clerk was very attentive to my needs immediately. The nurse practitioner saw me in less than five minutes. She was very polite and prompt. I was in and out in less than 15 minutes.
Excellent experience. Quick and easy to checkin and provide info online. Staff was courteous, caring and very helpful. Would highly recommended.
Extremely efficient process. The Dr. and staff were very helpful and friendly. The office atmosphere was very pleasant.
If you need “urgent care” I would not come here. They were closed during their business hours when we arrived.The first rule of medicine is “do no further harm”. Falsely representing their business hours to injured people can result in serious consequences for potential patients.
Wow! Amazing Medical Team! On the phone & in person Kayla, the Ofc Mgr was so kind, compassionate and professional! Dr. S. Chaudhry, the Medical Director was SUPERB! Exam and explanation of symptoms, diagnostics, and treatment plan, etc., were not rushed, great communication skills, asked appropriate questions, no drama, or side comments!!! Very kind and respectful. I felt at ease with both team members! I am so grateful I found your practice! I have been dealing with this supposed Upper Respiratory issue for several weeks & passed around from one health care provider to another with bumps on the road. No one asked me if i was qualified to describe my symptoms, (was I a nurse or a Dr). Today was truly a blessing, I decided to get off that one train and went to Express Urgent Care @ 1130 Hwy 315, Wilkes Barre, PA 18702. Thank you and God bless you!!!
I was traveling and needed to get an appointment asap. Express Urgent Care was able to give me an appointment within an hour. Staff was friendly and professional. The Doctor was very patient and provided my not only the necesessary medical care, but also was able to provide me valuable insight to the repetitive sinus infections when flying. I would highly recommend.
My family frequently visits this office more than I care to admit, and they always make us feel welcome, couldn’t ask for a nicer, more compassionate staff!
Great staff. Prompt service. Spotlessly clean. Super experience!
Very effecient, knowledgeable and caring staff and doctor. She took the time to answer my questions and offered valid recommendations for my medical issue.Thank you.
THE BEST! Way better than med express on Kidder street! In and out of the facility with a prescription in 14 mins & 48 seconds WOW ! We cannot believe how fast it is compared to other “express” medicine facilities! At other places you will wait 45+ to be seen! We love taking our family here & we recommend it to anyone who asks! The PA on staff creates a warm safe environment ! Most comfortable and quickest experience dr visit of my life!
I live out of the area, but if I ever need an urgent care when I’m here, I go to geisinger. I decided to give this place a try and I had such a wonderful experience with them that I probably would choose them over Geisinger again. The front desk women were funny, professional, and nice. The doctor was thorough and helpful. I was taken back to the room quickly and wasn’t rushed out. They took their time and were great.
My son hasnt been feeling well. He has not had good experiences with health care professionals since about 8 years old. Obviously, he didnt want to go to the Dr even though he didnt feel well.The entire staff here made home feel comfortable. He asked me why ALL Dr offices and staff werent this nice! Question I cant answer but the reason I took him to this one and they didnt disappoint. Thank you all for making health care professionals look good again to my son! God bless you
First time visit and its a VERY nice, CLEAN and modern office which is EXTREMELY important to me. I currently dont have insurance and the prices were very reasonable for a sick visit, flu test and strep throat test. It was well worth the 30 minute drive from my house. The staff are very nice and helpful and Doctor Melissa was AMAZING! I will definitely be going back and referring to all my family and friends.
Fastest urgent care I have ever been to. Melissa is very thorough and doesn’t leave any details out. I’ve never had someone explain in details like she does. I wish I could give them more than 5 stars because they deserve it.
My visit was quick and prompt. The care was professional and informative the provider was very knowledgeable and kind Thank you for exceptional service
Very Very nice and clinic was super clean . The nurse was a doll and Dr Very nice. Didnt wait long for a walk in. Definitely my new urgent care
Edited to deduct a star:Checked hours online before driving to this Urgent Care (open until 5:00p). I arrive, walk in, and am told I can’t be seen but can drive to the Dickson City location because the doctor wasn’t seeing any more patients today (it was 2:45p)! This is highly unprofessional for this type of establishment & I’m very disappointed as this is our ‘go-to’ Urgent Care.This was our first experience at this Urgent Care & I cannot say enough good things about the facility & staff. The facility was very clean & the front desk staff was very welcoming & friendly (that’s usually not the case at most places nowadays). The PA-C that we saw, Gavin, was thorough and sat & listened to my questions and concerns. He was not in a rush to push us along & genuinely seemed to care about our daughter. He was also very knowledgeable & explained things very well to us. Whenever we need an UC, we will definitely use this facility.
The staff was very nice and informative when I asked questions. I was also in and out very quickly
Outstanding caring service. Walked in without an appointment and was treated promptly. The doctor spent a lot of time explaining thoroughly my issues and treatment options.
They were friendly and the wait didnt take long at all. I was pretty much in and out within minutes and not hours.
My Name Is Jill Ann Horro. I was atExpress Urgent Care for my first time today.The receptionist was pleasant and helpful. She Definitely made me feel Welcome.The Doctor, Melissa Was VERY kind, She Listened To me, When I answered her concerned questions.Melissa, Is The Best Doctor I have seen in a Long Long Time!!!!She asked me concerned questions, Then she examined me. And Within minutes she had ordered my Important lab work.I will definitely tell all of my Family and Friends about Express Urgent Care. I think they are open every day until 8:00 p.m.Thank You Express Urgent Care, For Your Excellent Care!Jill An.
Easy scheduling, short wait time. Doctor knowledgeable and thorough. Front desk staff friendly and helpful.
Extremely professional. Nice building. I was in and out quick and highly recommend them.
Super clean environment and quiet. I was seen quickly and both women who helped me were super friendly, helpful and professional! Fastest I have ever been seen! Highly recommend and will definitely return if I ever need to! A+++
They were so nice people there help slot answer all my question and it wuick there not crowded there i would go back there again
4/2/24 Updating my review: I had a $36 bill which was not identified what it was for since i paid my copaymenr there. When I received a notification that they would be processing payment on 4/2 I tried to pay it. But it wouldnt go through due to an error so today automatically it went through. Im not comfortable with this new payment system but I guess its part of the new normal. I lowered my review by 1 star for this. Great care, not great Billing. Bit invasive for me.We went to Express Urgent Care for the first time being new to the area and considering their previous good reviews compared to other facilities. Well, no regrets. There was no wait and our nurse/xray tech was very helpful, kind and sensitive to my personal needs. Dr. Choudhry was respectful, professional and thorough with his care. Took time to explain my situation and options. We will definately go there for minor injuries for future care. They have an xray machine but no MRI so unfortunately we have to go elsewhere but not before they fitted me with a brace & crutches. Now I can get around a bit better with less pain too. Thank you Dr C. and nurse. Sorry I didnt ask your name.
Staff is wonderful. The doctor is amazing he explains everything to you .And addresses any of your concerns .
I scheduled my appointment online and was seen very shortly after arrival. Staff was very nice and knowledgeable. Got diagnosed and was on my way
Fast and friendly service.Easy check in. Short wait . Dr was pleasant, informative and gave clear instructions.
Front desk and Dr Gavin were very helpful. Quick check in and reasonable prices for seeing the doctor and a flu test without insurance. Definitely would recommend to a friend and I’ll be coming back here if I need to get checked out again
Very quick and efficient. The Pa took her time and explained things. Will def go back and would recommend.
Very very courteous receptionist and doctor. No waiting. Excellent place.
Express Urgent Care is a pleasure to have as my medical group. They are kind and considerate, but more importantly, they listen to all I have to offer and give me their fullest attention and medical expertise. The Doctor and his supporting staff are the very best. I have full confidence in their treating me and my family.Thank you
The building and location is convenient. There is Adequate parking. The waiting room and rooms were clean and well sorted. The provider was knowledgeable and helpful my only complaint, was it excessively long, considering there was nobody there and the front office staff has something more to be desired. Considering these are the first people you meet with, and the represent the location they should be polite and on their A game.
The facility is always clean. The staff is very friendly and efficient. I did notice they are busier than usual. I usually make my appointment online.Highly recommend.
Great staff got me in and out quick especially since it was my first time I would 100% recommend this urgent care if you can
Amazing!!! They were polite. Professional. Relatively quick
Friendly and knowledgeable staff along with cleanliness of the entire office.
Always a great experience.The staff and dr are very well prepared and knowledgeable.
The staff was kind and efficient . The place is very clean . I felt that it was a good experience.
Express urgent care is outstanding 👌. The staff made my visit very personable they made me feel like a family member, welcoming and comfortable 😀. The professionalism and knowledge is top notch. I would stop by again even if it meant just to say high and not for any particular medical attention issue. I give them five thumbs up with the five 🌟 🤩 ⭐️ stars. You ladies are wonderful and thanks for doing what you do🥰
I was travelling from TX after a surgery back to New England when I started having swelling near my surgical site. I experienced some bad drainage and I really needed to see medical help for it. I called Express Urgent Care and they said they could see me.I was in and out of there in no time, even being a new patient. All the staff are super caring, helpful and knowledgeable! I was able to get a prescription at a local pharmacy and continue my trip home, feeling much better about the situation and with some good medical advice to recover confidently.
If I give this zero stars I would. Front receptionist was rude. I asked about my insurance which is CHAMP VA through the VA and she rudely stated they don’t take it. If they take tricare and Medicare then CHAMP VA should be as well. We have never been turned away from a dr office before. She wouldn’t even run my card to check. Drove to the next one on the list and the last told me they should have run the card at the last place. Either way extremely rude customer service.
Every one was sweet. I made my appt on line so I flowed right thru. The nurses were great and I love PA Melissa Wasielewski. She was personable, swift and smart.
Amazing staff! Everyone is super humble with compassion to help everyone kindly.
I was seeking medical attention. My son and I had been here before with no problems. I have insurance, an appointment was scheduled, and I had cash to pay my co-pay but, they would not see me because I didnt have a credit card to put on file. The employee who gave me this information was rude.
I had to go in for a physical for work. My experience was great. The staff was both incredibly friendly and knowledgeable. They made me feel extremely welcome. I highly recommend these guys.
Nice, clean and friendly environment. Staff were very nice and I scheduled online. So when I got there I didn’t need to fill out any forms. And when I got there only waited maybe 5 minutes. In and out!
The front desk staff was nice and checked me in quickly. The doctor I saw was awesome. He listened to my concerns and prescribed something to get me better. Thank you!
It was New Year’s Eve morning, and I was able to make an appointment online for the Wilkes-Barre urgent care. I got a phone call to come as soon as I could with my son. Turns out the Wilkes-Barre urgent care was closed due to it being New Year’s Eve, and only Dickson city was open. Due to the online scheduling still being on in Wilkes-Barre, However, the doctor drove all the way down to Wilkes-Barre to see my son and two other people who made the appointments online.So grateful
I had a great experience. The ladies at the front desk were very welcoming and helpful. The doctor was extremely nice and very informative. He provided me with helpful information and was also professional. He dedicated his time and didn’t rush his way through with the visit which is something that you don’t see when you go to an urgent care. I’ve had my fair share of not so great experiences but this one was positive. I definitely recommend them and will be going again if needed in the future.
This place is the best, I go here quite often I have a major health issue and the physician assistant takes care of me better than my own family doctor does, the nurses are nice and professional and are very nice ladies,we need more health care people to be like these ladies are, if you are in need of health care then you should give this facility a try
Courteous, friendly, helpful and technically on point! The front desk staff, the RN and the PA I interacted with were all wonderful and knowledgeable! I was also impressed with how easy it was to make and confirm my appointment. I was also given a follow up text with my prescription that gave Name,dose, route and a video to watch about the script!! 5 STARS!! Way to go!
It was easy to make an appointment online. The front desk staff was friendly and helpful. Dr Choudhry was kind and took the time to explain my situation, the best course of action and what next steps would be if needed. I think I was in and out and on my way in about 30 minutes.
Nice experience, the place is very nice and clean, Ive been at the one in Scranton and theyre not as neat. I definitely would recommend it to others. Doctor was very nice as well as the nurse. 👌🏼
Great staff. Friendly and professional. Knowledgeable medical service. Attentive and thorough.
Exceptional and personal care provided. Every single staff member I had come into contact with, from the ladies at the front dek, to the nurse who took my vitals and then of course the star of the show, Melissa, were all so very helpful, kind, easy to talk to and encouraging. Special thanks to Melissa for yiur personal, heart felt and inspiring words. I didnt know it, but needed to hear it, so again thank you. You havent a clue as to how much you have helped today on all the levels if my over all well being.
I went to this urgent care hoping there was a doctor that would want to find out why I keep getting recurrent monthly UTIs . He listened to my recurrent symptoms already sent my prescription to the pharmacy and will order a noninvasive test to see what’s going on then will proceed with other tests if necessary. He took the time to listen to my symptoms …. And never said it was just my back like at another urologist specialist .
I went to this office on a Sunday morning with an injured ankle. The physicians assistant and nurse that cared for me were outstanding! Kind, patient and caring. They also didn’t mess around with my referral for an Ortho doctor and insisted I call the office if I had trouble getting an appointment with a specialist in my area. I was in pain and exhausted but this was still the most efficient and caring urgent care I have been to.
Im not sure if we lucked out but we scheduled online, appointments were readily available. We went earlier than scheduled, being optimistic, check in was friendly, easy, and quick. We were brought right back. Quick triage. Professional and nice staff. Quick and efficient assessment by the PA. Rapid testing done on-site. Our total time was maybe 30-40 minutes. Best urgent care experience to date.
This is a fantastic urgent care! We called ahead of time and the staff was quick and friendly. When we arrived everything was very clean and well organized. I was seen right away and the PA spent a long time talking with me to understand my concerns. She then gave me many treatment options that really helped me feel better. Thank you so much! Best urgent care in Wilkes-Barre!
Very friendly staff and the waiting time was not long at all. Facility was very clean. My PA was Melissa. Very thorough, caring and sensitive ! All of my questions were answered. Very pleased.
Needed a basic work physical filled out for work . Left with my physical filled out with extra stuff added & noted that was not asked for specifically . Save your self the trouble & go to your own dr . If i could Give 0 stars i would have . Not to mention the medical assistant didn’t seem like she knew what she was doing . Every second she had to ask the pa for something in regards to a patient out loud with no privacy . She was very loud about a patient who had HiV positive . HIPAA violation ‼️
I like how in and out I was during my visit! They are friendly. And my eye changed colors from the dye lol.
Melissa Wasielewski the PA was great. So good very at her profession. She was so smart and followed everything to detail. She also made me feel so comfortable it was amazing the knowledge she had. I told numerous people about ur place and told them u need an urgent care this is the place to go to. ur entire staff was so nice and explained everything to me. They all cared about their job I could see it in how they treated me. I have my own business and desk with people all the time. To me your facility has 3 great workers. Mellisa is a gem. One last thing I always refused to get my tetanus shot for years but just from talking to Melissa, the PA I felt so comfortable and the way she explain it to me on why I should get the shot if it wasn’t for her I don’t think I would’ve got a tetanus shot ever and I never wanted to get one until she explained to me why I should get it, and I just believed in her the way she talk to me.
Id recommend this Healthcare provider. It was a very convenient experience to get registered, be seen, and receive treatment.
The girls were so nice and quick!
The staff is amazing. The office is never crowded, so you’re never rushed through your appointment. The Docs and PAs really listen to what you need to tell them.
I absolutely love this medical team. They were all very helpful and I thank them for being so kind and urgent. I would give them 10 stars if I could. Thank you Nina Grippo
Best doc office Ive been in! You guys are very compassionate, thank you so much!
Its my third visit there and its always a good experience for me. I seen 2 different Drs. I get great medical care they spend time explaining all your concerns. I highly recommend
The staff is always friendly, and the way time is very minimal. They are thorough and listen intently to problems, concerns, etc. I’m very happy with this location.
Melissa the PA who cared for me was phenomenal! Knowledgeable, kind and professional. Excellent skills! And I am an advanced practice nurse!Reception was also excellent, effective and efficient!Thank you
The first day I went I arrived just before closing and the doctor had already left for the day. That was pretty upsetting after driving 20 minutes to get there. But the front desk representative was very patient and she placed a call to someone to give me the best options. She didn’t just say “Im sorry the doctor left and we are closing soon” She made me an appointment for the next morning at 9am. I did drive 20 minutes with my 3 daughters but because she was very understanding and most important PATIENT AND HELPFUL! I couldn’t be mad. I arrived the next morning and was seen within 10 minutes of checking in. Probably not even 10 minutes. That had to be about 5 minutes. The doctor was AMAZING! Hands down the best doctor since moving to PA. He is a pediatric doctor which also helps because he knows how to work with smaller children. My daughter is 4 years old and she felt comfortable. One thing that stood out to me is how the doctor didn’t force things to get done. My daughter was uncomfortable so the doctor sent me home with instructions, he sent prescriptions to CVS and gave me options. He was very very patient and took the time to explain everything. He also provided me with a referral for a specialist for my daughter. I am very picky with many things but this place has 5 stars for a reason and I don’t mind driving 20 minutes to receive their service. The front desk rep and the doctor were both very nice individuals and I really really appreciate them helping all of my daughters and myself feel so comfortable. The way they interact with children is so nice. They were very respectful and very willing to help. The front desk rep went above and beyond to help me. I want to say thank you so much and I will come definitely recommend this Urgent Care to everyone! I will not have a problem driving 20 minutes out because it is so worth it. I have been such a busy schedule but I had to make sure I left a review. Thank you so very much to the both of you. Please continue to provide 5 star service. My apologies, I forgot to mention how clean this urgent care is which is very important with all these things going around. :-)
Dr. And staff are very nice would recommend to anyone!
Absolutely love this place…convenient locations and a helpful, friendly staff. The PA who saw me took the time to go over my history and didn’t rush me or make me feel stupid for asking questions. My second time using this location. Thank you for being such a wonderful staff!
The staff was so nice and friendly. The place was very clean and I was really taken care of. 10/10 would recommend!
Was absolutely spotless #1. The nurses and receptionists were so welcoming. Our nurse was the best, she asked important questions, talked with myself and six year old. Made our visit seem like we were over a friends house sitting in their livingroom. Thank You for being such a bright, beautiful, humble, confident medical nurse. Very patient and kind. Did not rush you or cut you off, when you had a question or concern. The wait was short and the doctor was more then just a man with a PHD. He was a caring, smart, polite down to earth person. That made you feel safe and confident about your visit. I will be referring all my family and friends here. I highly recommend this organized establishment. An to the Doctor and Staff, Thank You So Much for your bravery and kind hearts 💕.
Smooth transitions from beginning to end. Entire staff was professional and courteous. Keep up the great work.
Brought my 4 year old for a quick check on Sunday morning due to ear pain which turned out to be an ear infection. Fast, comprehensive and most of all compassionate care. Highly recommend!
Quick service and very kind. Great staff.
Exelent costumer service, beautiful clean and organized
Even though it was near closing time, both the reception nurse and the physicians assistant were very kind and helpful. Id be more than happy to return for my next painful problem that happens on a Saturday. 🙂
The whole staff at this facility has restored my faith in the medical field. The compassion and care I received is second to none. I will definitely return to this location whenever needed.
Beautiful, well designed, very inviting, georgious glass front, and wow, so organized and clean. First time at that building, nicely done. Now the part that means more than all of the above.Medical personnel, regardless of level, are all heros to me, always will be, I am Medically trained myself, employment related, and Public Safety related.Tara and Tracy are so darn friendly and funny, patient, gentle, understanding, and an honor to be around, for me anyway.I am a school Security and youth safety officer also, there is no price on safety, especially if your a parent or guardian who sends their child or dependent to try and get an education, hopefully, as safe as possible.In todays world, that is a challenge.Thank you to both of the heros, at that office and location, that includes the heros, behind the scenes, their there too.Dave...kuddos....
This place gets you in and out within a half hour. Ive gone here many times, and the people and doctors are very nice. They all do a great job.
Absolutely amazing service! It was clean, smelt very clean and everyone was kind. There was no wait at all and got in within 5 minutes of being there!
Place is wonderful! Quick service! Clean facility. The staff and the doctor were professional, friendly and helpful! Hope I don’t have to go back but if I do, I will most certainly go back. A++++++
Great experience from receptionist to Nurse Practitioner!
Showed up feeling under the weather with chronic sinus infection staff was very helpful and kind and very efficient getting me in to the the PA and the PA was very kind, understanding and helpful
Very clean facility and very friendly staff. I was seen quickly and provided with excellent care. Would recommend and I would go back again if I need urgent care in the future. (Hopefully I wont...)
Great experience. From beginning to end. Our daughter suffered an injury while hiking and the nurses and doctors were great. They explained everything to her and went the extra mile, from X-rays to fitting the boot, they made her feel comfortable and at ease.
Great took care my sinus infection right away
No wait and everyone was so wonderful and caring. Never felt rushed. My favorite urgent care place in the area!
First I saw was so beautiful and very clean! Staff was so nice and accommodating!! Loved the doctor! He listened to me and explained very thoroughly what was wrong! I was very impressed and have spread the word!!
One of the only places I’m still seeing that requires masks! Seeing the sign at the doors made me feel comfortable since those people are medical professionals and we are still in a pandemic. Also everyone from nurses to the doctor who examined my sprained ankle was super friendly. The office is also super CLEAN and tidy which again you’d hope for when seeking medical attention. Last thing, they took my insurance which shouldn’t normally be a problem anywhere but with the Geisinger monopoly in this area it’s a challenge.
The young woman working was super nice and helpful. There was a mixup with providers so the appt I made had to be switched to a different location. The young woman was amazing! So helpful, understanding and kind. Give her a raise!
This place is awesome. Very quick, the staff are extremely kind, and I didn’t feel like they were judging me at all, which is something I was nervous about. Hopefully I never need one again, but if I do, this will definitely be where I go.
No waiting and Dr. Melissa is the best.
This is my new go-to Urgent Care. Had me in and out in about 20 minutes and were efficient! No waiting and wasting half your day! Receptionist and Dr. Choudhry were very pleasant and explained everything very well! No more Med Express for me!
We had a quick,friendly and marvelous visit. We moved recently and my son cut his finger. Looked up the closest regent care and this came up. They took us right in and we weren’t there long at all. Highly recommended!!!
I had a very positive experience at the center for my issue. Everyone was nice, efficient, and the PA identified and treated my medical issue quickly.
My first visit to your facility on RT 315 was fast, efficient and professional. I really was pleased to choose a time slot and scan my info before hand.
Very polite and friendly, super quick and very very attentive to your needs. Location is very organized and super clean and sanitized!!! And it smells amazing in there!Definitely recommend.
Very quick appointment & price friendly
Excellent service, fast, very friendly and helpful! The pa was great. The girls at the desk were great. The place was spotless. 5 stars
I was in an out with 3 daughters even thou they arint fans of doctors, the nurse was very polite kind and understanding and the doctor was as well, they were understanding on how my girls felt due to past trama with doctors
Made an early appointment on line. Was taken right in. Everyone was very nice, caring and knowledgeable. Good choice.
Very happy with my visit! The staff is extremely friendly and quick. I showed up for my Covid test and was out of there 15 minutes later. Highly recommended!
Very kind took the time to actually listen and look into my situation. Better than any other urgent care I’ve been to in the area.
My visit here was so quick and efficient. Everyone was incredibly kind and helpful, and Melissa was really thorough helping me with my issues and answered all my questions and concerns.
The woman at the desk was very nice. The PA was very knowledgeable, caring and attentive. Would definitely use this clinic again
Very pleasant, Dr. Took her time with me and made sure I understood everything she was saying to me.
I thought all the employees were very accommodating and extremely nice. Very professional and I actually took a card home with me so I can tell anybody who needs an urgent care that would be the place for them to go. Everyone was very there and very accommodating..
I made an appointment on line. The nurse Kathleen was very professional. The doctor took me in immediately and sutured my thumb. My experience was a 5 star for sure. I would recommend this facility to everyone! Thank you very much!!!
Very nolagable Drs there was impressed
I was disappointed with express urgent care. I took my 19 month old for URI symptoms. We waited 1 hr for the doctor. The door was open so we heard everything. There was one patient ahead of us for a work physical. He was in the room for literally 2 mins and then came to our room. He listened to my daughters lungs and checked her ears that was it. I myself am a nurse in pediatrics and his exam was less than thorough. Once he examined her he seem d like he was just rambling words to appease me. I typically always take my daughter to her Pediatrician however the office was closed.Overall disappointing visit and a complete waste of time.
I found myself with the need and I needed to have X-rays. Being from out of town not familiar with things... express urgent care . walked me through it.ALL of the staff I met were great from the nurses at the desk to the drs at the end everybody was pleasent, professional and fast . Its nice to know that theres someplace I can trust when I need a medical facility.I didnt get names but everyone working today gets 6 stars.M. Christiano
Best urgent care Ive ever been to. Staff is attentive. Medical personnel are knowledgeable and take their time with you. Never a wait.
Nicest urgent care I have ever been in , so nice , fast service and good care .
This Urgent care was clean, the staff were all super friendly and Dr Lindsey was a pleasure, she’s knowledgeable and kind! 10/10 would recommend!
I was impressed. Express, for sure. Ive never been in and out of any medical center as quick as I was today at Express Urgent Care Wilkes Barre. High five but six feet away to the entire staff. Be safe and thank you.
Very friendly, super clean, and fast. I got better care here in 25 minutes after going to Er and waited 11 hours for nothing done and walking out.
It was super easy to book an appointment. The office was clean and quiet and the staff were very friendly and efficient.
Very helpful and no long waiting. Used this facility multiple times and always happy with care.
Had a deep cut from a knife wound on my thumb. They took me right back, made me comfortable. Very nice staff. Eight stitches and I didnt feel a thing. Probably the best one around the area
Very friendly, fast, and professional.
It was very clean and friendly environment. They take their time to make sure children is very comfortable before the do the testing or whatever they have to do. I’ll go back there again If I have too.
Place is great respectful and never there longer then 30 mins great team there and they actually listen
Staff were very helpful and friendly. I would recommend this urgent care to friends and family
Urgent care, provided a very professional and timely visit. Everything was great, highly recommend!
Spread the word..this facility is newly opened in a convenient location - across from the Woodlands, all new and beautiful. Easy to schedule appt on their website. No waiting, super friendly and knowledgeable doc and staff. Make this your new urgent care.
Super easy. Doctor was super friendly and my daughter loved her.
Very professional and courteous front desk. Dr. Lowe was very informative and knowledgeable during my visit. It’s definitely my go to Urgent Care if PCP is booked.
Came in with discomfort. Was there for an hour and a half tops. Nina got me in and out feeling better. Thanks Nina will come back and see you again.
The staff are very friendly. They took care of my needs quickly and not once did I feel rushed or ignored.
Quick service! Highly recommend
Staff was outstanding! They took such good care of my son and we really felt cared for.
Excellent service. I was attended to very quickly. Staff was very professional, knowledgeable and courteous. I would highly recommend this center. This will be my go to urgent care center for all my future needs.
Very fast, pleasant experience. Gentle and understanding care provided. I’m all fixed up after an injury and back on my way.
The experience was pleasant. I had a scheduled appt and was taken on time. Staff was very nice. Dr was informative.
Great urgent care. If you do not want to wait long AT ALL at an urgent care this is the place to go! In and out and very kind staff
Staff was great! No wait! I’ve never been in and out of an Urgent Care so quickly!
Fantastic staff. Very friendly. Doctor Swenson was extremely thorough and knowledgeable. Rapid Antigen tests take only 15 minutes for results. Highly recommend.
Very fast, clean, easy admission and friendly personnel. Knowledgeable staff. Thank you!
Everyone from receptionist to Dr. was very nice and genuinely cared. Great experience i highly recommend them.
Tara was very supportive and helpful.Top notch urgent care!
Very friendly staff was in and out quick would definitely go to see them again if I was feeling ill 🤒 .
Between my one child and myself for the last month with the last 3 visits, all of the staff has been very nice and caring. Place is clean! I highly recommend this place.
Very well mannered and very polite professional staff. Was greeted coming in and leaving by all and was in and out in a very timely matter. Would definitely recommend this place .
The staff and Dr where super nice and I was in and out thank u. The place was also very clean and smelt clean.
Front desk nurse was very helpful and kind, Young female doctor was a very nice lady and seem to be very good at what she does
They were extremely professional and kind. No waiting around. Recommended for anyone
The women that were working, were very friendly and very informational on my situation, check in time in check out time was really quickly and will be looking forward to be dealing with this Epress urgent care.
This is a hidden gem in our new medical world we live in.
Great Dr. Choudhry. Listened. Explained.
Fast service and resolved my issue
Very efficient. They took me asap got me in explained everything. Highly recommend they were wonderful was in out with meds with in thirty minutes
Very nice. Easy to schedule. Short wait time
I spoke to a lady on the phone stating a question i had and she got an attitude with me n starting laughing at my question like it was dumb. Horrible customer service would not recommend, i highly recommend the wilkes barre urgent care though there customer service is incredible
It was a very positive experience. Everyone was very friendly and helpful. I would definitely use their services again if they were needed.
Everyone there is so nice and quick. My son was sick and they got him right back. They explain everything in full. I recommend going there for sure !!!!
The staff was friendly and helpful. The doctor was very thorough. I was very pleased with the whole experience
Quick appointment, very professional, no waiting. Thorough exam and treatment recommendations and referral for general surgery appointment.
Very clean environment. Not long wait time. Very professional and friendly staff.
Very polite, fast turn around time and ordered my prescription with no issues. Very good staff.
I was there for a covid test, they come to my car to do the swapping and there attention was really good, was my first time there, and since the lady who picked up the phone, the nurse and the doctor, they all talked to me very nice and ethnical.
Very good place. Felt very comfortable there and doctor was excellent 👍
Express Urgent care was easy to find an appointment time. Staff was friendly & thorough. I would use this facility in the future!
Very polite fast and good work made me feel like they were there to help me
This new establishment is very professional and very nice and polite staff . The staff are there to help you stay healthy. Happy to have this Urgent care in our neighborhood.
Very clean facility. Was quickly checked in and taken back to the exam room. The whole staff was pleasant and professional. Very glad I picked this Urgent Care.
I am not Amy! Please check and verify who ur texting. Called to report and still getting textes.
Amazing service, very fast and I will recommend to friends and family.
Very good at in and out service. Polite , Is very clean establishment. I like it very much.
Front desk girl very friendly .fast service ...very clean the Doctor took the time to listen to my concerns and treated me promtly. Highly recommend. Thankyou
Place was very clean , everyone was extremely professional and polite. I was in and out no hassle or issues. Highly recommend!
Excellent service! I was taken care of quickly. They were very professional and pleasant! I highly recommend Express Urgent Care!
Quick easy and super convenient!!! Very clean and incredibly friendly, professional and personal staff! Will 100% return when needed!
Melissa, the PA-C, and the rest of the staff were friendly and quick! They were wonderful.
Very impressed. Detailed and very compassionate care. Did not feel rushed. Facility was amazing.
All the staff were very professional and very attentive highly recommend going there if youre unfortunate enough to need healthcare services. you will not be disappointed
The PA was very nice and informative. But the nursing staff was incredibly rude, telling me there was nothing they could do for me (which there was).
Total night and day compared to the Dickson City location. I was seen immediately, friendly staff and everything was explained to me thoroughly so I understood what my visit entailed
The whole staff was excelent. Melissa was professional and check in was easy and quick.
Staff is very friendly and helpful, very clean and modern office setting, short wait time. I was very satisfied and comfortable there.
It was very nice. The staff is very nice. They know what they are doing. 👍🏾👍🏾
I was able to make appt. Friendly staff and quick service
The front receptionist girls were very friendly and understanding. The doctor who saw me immediately relived some pain, and was very informative with me about the condition of my visit.
Came here for a emergency on a family trip. Got us in and out quickly! So helpful and professional!
Physician and Staff, are excellent HealthCare probably providers. Office and exam rooms well organized and very clean.Thank you for a great experience.
Urgent care staff was super sweet, i didn’t feel uncomfortable at all and my PA was amazing
Very polite staff and rapid service. Provider explained everything and made sure all questions were answered before we left.